Frequently Asked Questions

Always feel free to reach us through email. The email can be found in the contact page.

Although we encourage clients to keep their profiles public for the entire duration of order processing, you need not worry as we’ve got you covered. Our systems can detect changes in privacy settings, and we’ll instantly send you a notification to change your settings.

We have a fully-fledged customer care service that if active 24/7. If you feel stuck or need assistance, do feel free to reach out to us, and we’ll gladly help.

Will I continue to receive customer support after I’ve completed my purchase? 
Absolutely! Even if you are a one time customer, we treat all our clients with the same courtesy and urgency. We also welcome any comments, feedback, and suggestions with open arms- in fact, we look forward to hearing from you! So please feel free to let us know how we can be of service.

Yes, purchasing Plays, Listeners, and Followers is entirely legal and is treated with the same respect as any marketing campaign. What we offer are real engagements from real people. 
Not only is the practice 100% safe and legal, but we have never encountered any problems selling Plays/Listeners/Followers. If that were the case, you could easily buy Plays/Listeners/Followers for your competitor to put them at a disadvantage.

Before contacting us, please ensure that your account is set to public mode. If your account is set to public mode, it might be an error on our end. Please feel to reach out to us, and we will gladly help.

Our system accepts the same credit/debit cards that PayPal accepts, such as Visa, MasterCard, Discover, American Express, etc.

We value our customers, and we always aim for customer satisfaction. If we fail to deliver on our promise by chance, you can always ask for a refund. Note-refunds are still subject to the terms and conditions.

We will refund you only if we have not yet placed your order. If your order is in the queue or being processed, no refund will be processed.

For the smooth facilitation of plays/followers/likes, we ask that you give us your Instagram username or photo URL or track URL and an email address where we can reach you. It’s a quick, hassle-free experience. The process of sending you plays/followers/likes will begin within, a maximum, 24 hours after payment and order confirmation.

Our system uses PayPal to process transactions and accepts payment through your PayPal balance or the credit/debit card linked to your PayPal account.

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